Booksy Biz: online booking app

Booksy Biz: online booking app

By SensiSoft

  • Category: Business
  • Release Date: 2013-10-21
  • Current Version: 2.2.115
  • Adult Rating: 12+
  • File Size: 500.43 MB
  • Developer: SensiSoft
  • Compatibility: Requires iOS 11.0 or later.
Score: 4.31262
4.31262
From 1,561 Ratings
http://applest.akademitelkom.ac.id/app/725335996/booksy-biz-online-booking-app

Description for Booksy Biz: online booking app

Find Booking Peace of Mind with Booksy Booksy Biz is a scheduling and business management app for anyone with an appointment-based business. In a time where we can’t connect in-person, let your clients book and experience your services online. Booksy offers features that allow your clients to donate to you, the ability to offer your services in new ways and to continue getting paid. What you get with Booksy Biz: - Mobile Services: Provide your services at your client’s favorite locations: at homes at the office, or even at events. Set a travel fee and choose the areas you want to travel to. Grow your business with the freedom to work anywhere, and anytime. - Online Services: For when connecting with clients in-person is not an option, take your skills to the screen and make your services accessible to clients from home. - Calendar Management + Planning: Let clients book now, but visit later. Calendars might be empty but you can still allow your clients to book months in advance with Booksy’s calendar settings. - Donations and Prepayments: Booksy’s #TipNowBookNow feature allows clients to donate and/or tip at the time of booking, even though their visit to your shop or salon won’t be until later. Apply the prepayments to certain services, or simply open up your Booksy account to clients wanting to help out during the time. - eGift Cards: Offering eGift Cards allows you to receive money for your services now, so you can guarantee bookings for later. - Service Packages: Selling packages of your services lets your clients stock up now for recurring appointments later. You can continue getting paid while you work on filling your calendar for the future. Booksy Gives You Booking Peace of Mind Booksy Biz has helped thousands of barbers, stylists, salon owners and nail techs transform their businesses. Here’s what our customers tell us has happened after they started using Booksy Biz: - They fill an average of 60 additional appointments each month - They’ve reduced the amount of interrupting calls and texts by 50% - 93% are less stressed about their appointment scheduling - 84% say they’re no longer worried about no-shows or late cancellations For more info on our terms, data usage and security, please see our Privacy Policy and Terms of Service https://booksy.com/biz/en-us/privacy-policy-terms-of-use.html We love feedback! If you have questions, issues, or just ways to make our app and service even better, please contact us at questions@booksy.com.

Screenshots to Booksy Biz: online booking app

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Reviews of Booksy Biz: online booking app

  • Horrible customer service

    1
    By karytaa
    The app is always showing shut, but my schedule has time available for booking And they don’t even reach you back when you ask for help I’m really frustrated 😒
  • Fixing

    5
    By Hexerpr
    Make an update the app because is frizzing
  • Yvonne

    5
    By Bella Yve'
    Booksy has everything that I need for my business to be successful!!
  • I can’t get ahold of customer service AT ALL!

    1
    By M.a.c.kTastic
    They have the worst representatives working. Especially when I have money in limbo just hanging around that I can’t receive because the automated system isn’t smart enough to verify my bank account. Then that forces me to try to contact customer service but guess what? There is NOONE WORKING!
  • Game changer!

    5
    By ash_devine
    Booksy has been an absolute game changer for my business. If you are looking for an app to help you run your business much smoother than this is the app for you! Booksy takes the thinking out of the business part of running a salon. This app has blessed my business in so many ways. Clients are able to book, cancel, reschedule appointments. Clients are able to view photos, prices, and pictures of your work. Booksy does an awesome job reminding clients to share their experience by writing reviews. I can not think of one negative thing to say about this app and I have used it for almost 3 years. Thank you booksy!
  • Not bad..

    3
    By Elizapal87
    Clean layout and easy to set up services BUT I keep having to contact them because it automatically shuts me out of mobile payments, I don’t know about you but I don’t like people playing with my money!!
  • The best app

    5
    By prestige Eric
    Excellent app nice
  • Lemonadehbb

    5
    By Mzupscalerobin
    We have been dealing with Booksy for about 2yrs. So far no complaints other than these new fees there springing on me.
  • Pictures and options

    3
    By Mimi😍😍😍😘😀👿😎👏🏾😊🔌
    I wish they let you put pictures by the service and add options
  • Worst booking app I’ve ever used

    1
    By christof gimez
    Customer service for this booking app is less than average. No help what so ever
  • W

    1
    By bfbhejfnfbzoxj
    Ass
  • Zero Customer service

    1
    By kimberjade88
    My clients are not getting confirmations even though i have it set up correctly. I messaged Booksy and received no reply.
  • Inconvenience

    1
    By Jlwong88
    Very inconvenient to book since your client has to download the booksy app. Maybe will come back once the app is not needed. Must not have to download an app to be able to book. A webpage link will work best.
  • The worst

    1
    By booksy12
    It really does nothing for your building clients
  • Won’t allow people to book

    1
    By Monab777
    Paid for a subscription and hasn’t allowed people to book , for 2 days
  • Great

    5
    By asgkhuh
    This is a great app for my clients to use. My only complaint is that it doesn’t link to my phone calendar. It would also be helpful if there was somewhere to put clients chemical services so I would have the formulas on my mobile device.
  • Excellent app

    5
    By MTkuts
    I love it
  • The best app for barbers.

    5
    By justblazedabarber
    Booksy has been a very large part of my growth in the barbering industry. Without discovering booksy I don’t think I would have garnered as many clients in such a short period of time.
  • IT DRIVES BUSINESS AWAY

    1
    By Mister Ray Rivera
    1. Unacceptable customer service. 2. Tedious booking process for clients. 3. They send clients in an hour later/earlier 4. They regularly double charge customers. 5. Clients have to re-register to book. 6. Zero communication when issues occur.
  • Hands down the best app ever

    5
    By Icecold747
    It took me a while to post a review but after observing less than a year the review is finally here. The response timing is incredible. Everyone is friendly, knowledgeable and apologetic. I can’t recall one time being upset and they didn’t come through. 100x better than the competition!!!
  • Love it!!!!

    5
    By Goldie_Locs360
    My clientele is booming from this app thank you soooo much for existing!
  • Save time and organize your business

    5
    By Ahmedtouch
    Save at least 70% from my time messaging and calling clients,, simple, I love it
  • Amazing

    5
    By Djuno860
    Helps me keep up with my bookings normally I’ll forget what’s coming up cuz is on my calendar at home in office this is on me at all times
  • Not worth the $$ or trouble

    1
    By sandersjoyn
    I have had Booksy for almost a year and a half, since I opened my salon studio. At first, everything seemed normal but over time my issues with them have only increased. I have had numerous different reps handling my account and every time I need help it’s either someone completely new, or it’s the same rep with a changed number making them all very hard to reach. I was finally given a customer service number which only redirected me to the app to use their in-app support chat. This does not allow for timely fixes of somewhat urgent matters at all as you have to wait for someone to respond for you, sometimes even a day later. Over the past year I have been *wrongfully charged* MULTIPLE times by booksy. I tried their boost program. This was supposed to bring me new clients and the understanding was that the app would claim new clients brought on by booksy and take 50% of the revenue for their first appointment (similar to Groupon). The problem with that is that the app started claiming almost all of MY OWN clients. You have the option to claim them back but eventually it became too much to individually claim almost every one of my clients. Around the time I noticed this I was charged ~$130 from booksy as a fee for using the boost program. Booksy charged me for 50% of the services for MY OWN clients (not clients gained from their boost program). I had to call and get a refund and ended up turning the feature off altogether. The explanation I received was that because my clients were booking through the booksy app, booksy was assuming they were coming from the boost program and to avoid this my clients would have to book through my Instagram and not the app (if that’s the case, what is the point of having the app??). After a year of using booksy I was eligible for taking cancellation fees and deposits. I tried to set this up but I was told I would need an in person interview to be eligible. A new rep came out to help me. I later individually set up fees for everyone of my services. All of these were set to be appointment deposits, NOT cancellation fees. The app was showing me receipts saying that the transactions for the fees were completed and had been paid by my clients. So this whole time I was discounting my clients $17 (the amount of the fee) off their services. After two weeks I hadn’t received any money from booksy for these fees. I called and they told me that It would take some time for the money to be put in my account. After a month I had still received no money and tried support again. They told me that none of my clients had been charged this whole time because they had saved the payments as cancellation fees instead of deposits. So a whole month of clients I had discounted $17 off all their services and they were never charged the money. Meaning I would never receive that money back. On top of this I had noticed that I was charged over $30 for my subscription instead of the normal $19.99. The rep told me he was going to talk to his bosses and explain these errors to them so they could improve the app. No solution was offered for the fees but I was refunded for the incorrect charge of my subscription. This was last month. Last week booksy charged one of my clients $16 TWICE for a deposit instead of once. This month I check my account and booksy has charged my subscription twice in the same week. I haven’t wanted to leave because all my client information, reviews and revenue has been recorded in this app for a year and a half, but it shouldn’t take trial and error with my bank account for the creators to figure out whether their app works or not. If I could give 0 stars I would. This app is severely lacking in customer service, user friendliness, and efficacy overall and I will be terminating my relationship with them as soon as possible.
  • Reviews not visible

    1
    By omar galeana
    Not showing all my reviews on my public profile and it’s seriously starting to piss me off since I pay for the app and work hard for those good reviews it’s no good
  • Would not use again.

    1
    By SelfMadeCutz
    I can never contact any for hep when I need it. I’m going back to keeping track of my appointments on my own.
  • Barbershop

    1
    By Sammijoxo17
    If I could give it 1 star I would. Charges weren’t clarified. Price gouging is unfair to barbershops who are REQUIRED by state to have appointments. A total of $800 was charged in 8 days with fees that could not be explained by customer service. They told us to check “boost” with no other explanation.
  • Worst

    1
    By Apples2290
    Worst app I have ever used in my life if I could give it no stars I would, they keep disabling my account saying to update my banking info but my banking info is correct then they sent me an email telling me that they were going to refund money back to clients that were already serviced because of whatever issue they were having with their system, and it takes them like 5 days to respond when you have an issue no number to call just a chat like system I wasted my money on this booking app because I’m still having to use other platforms to accept payments because of this app
  • Garbage

    1
    By DimitriMarino
    This application works half the time and I get emails a day after my appointment has been completed, also you constantly need to check the box that only shows your appointments even if you don’t close it out! It’s garbage!
  • It used to be helpful

    1
    By RShawntae
    I’ve been a customer for two years. When I first signed up it was great no issues! Now everything that could go wrong is going wrong! And when you depend on the site to book your appointments and you can’t even log in your appointments are in turmoil but they still want you to pay on time. And they don’t help you
  • It’s not working

    1
    By 1234 juan
    I been getting charge for no reason
  • App is not helpful at all neither is their customer service

    1
    By whydoesitmatter202020
    App is not helpful at all neither is their customer service
  • SickFadez

    5
    By uriel saavedra
    Best app
  • Makes me a lot of money

    5
    By Soxg187
    Cha Ching!!!!

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