Housecall Pro

Housecall Pro

By Codefied Inc.

  • Category: Business
  • Release Date: 2013-09-01
  • Current Version: 2020.8.4
  • Adult Rating: 4+
  • File Size: 174.82 MB
  • Developer: Codefied Inc.
  • Compatibility: Requires iOS 11.0 or later.
Score: 4.49457
From 2,948 Ratings

Description for Housecall Pro

Housecall Pro is the #1 rated field service management program built to help run & grow your home services business from the palm of your hand. Save 15 hours a week by going paperless, allowing you to work on your business, not just for your business. Scheduling and Dispatching • Easily edit your schedule from your computer or smartphone • Simple drag and drop calendar makes managing your schedule effortless • Set recurring jobs, assign teams, and schedule arrival windows • Send jobs straight to employee calendars • Update employees with automatic notifications directly to their phones • Improve communication with in-app messaging • Attach notes and photos while out in the field Customer Communication • Keep your customers coming back by sending them job status updates throughout the entire process • Automatically send customers text and email reminders, confirmations, and en-route notifications Online Booking • Missing a call doesn’t mean missing a job when you allow your customers to book you online through your website, yelp, or Facebook • Your customers will be able to book directly into your available schedule Estimates & Invoices • Create, update, and send your customers invoices and estimates from your computer or smartphone • Automatically email estimates, invoices, and receipts • Customize line items and add services throughout the job Payment • Accept cash, checks, and debit/credit • Get paid faster processing credit cards directly through the app • Send invoices through a text to let your customers pay online directly through their phone • Directly deposit funds into your bank account Marketing • Send automatic reminder emails or thank customers for their business after the job • Stay top of mind for your customers with automated postcards delivered right to their doorstep GPS Time Tracking • Know when your team’s at the correct job site and avoid miscommunications • Quickly see where your employees are and schedule them to the closest job QuickBooks Online Integration • Import job history, customer database, and price list • Reconcile payments and invoices • Instantly sync job data into QBO Advanced Reporting • Easy to use customizable reporting widgets: see what you want to see, how you want to see it • Drive business insights through easily accessible company data Admin & Security • Automatically sync all data to your secure cloud • Allow admins to track job status from the office • Set employee permissions, because not everything happening in your business is their business • Export all customer data and job information at any time Housecall Pro Awards #1 Field Service Management App by GetApp (3 years in a row) #1 Most User-Friendly Field Service Management Solution by Capterra #1 Most Affordable Field Service Management Solution by Capterra #1 on G2 Crowd Subscription information: Upgrades to a paid subscription are through an in-app purchase. There are 3 different plans, starting at $39/month, that are flexible to your business’ needs. Payment for the subscription will be charged to your iTunes Account at confirmation of purchase. The subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. Your account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. No cancellation of the current subscription is allowed during active subscription period. Privacy policy: Terms of use:

Screenshots to Housecall Pro


Reviews of Housecall Pro

  • Awesome App

    By Bigfoot35
    I just recently switched over to HCP and have been extremely happy with how easy the integration was. It has allowed me to open up more time with my family rather than spend it doing back office things.
  • Great!

    By SOS_starmedic
    Has the best customer service imaginable and the service is simple to use.
  • Time Saver

    By Mr. Duct Cleaner
    Been using HCP for three years. Was using paper and Excel before. Figured out it saves me six hours a week!
  • Love HCP So Far

    By fire&waterbzn
    I love Housecall pro, been using it for a little over a week, they have been awesome so far! Will update review in the future. So far so good.
  • User Friendly

    By emsthecoolkid
    This software has made our business so much more efficient to run. Minimal training required to figure out the basics of how it works. Field and office communicate much better. Keeps us organized and keeps the client happy.
  • Overall— Great product

    By DPC LLC
    This has certainly made life easier in regards to scheduling and invoicing. It has the convenience of being able to do most of the admin features without having to have a laptop constantly present, as the app is pretty functional. It definitely has area for improvement, as I’ve suggested a few things and those improvements are primarily integrations for the mobile app. (As i mentioned before the app does not do everything a computer can, but hopefully some day— sooner than later—it will.) P.S.- also, on another note. Working with their staff has been amazing. They show initiative, are quick to respond (during business hours) and have gone the extra mile on a number of occasions. I know that I will be using them for many years to come.
  • Horrible

    By Tina Bra
    This app is super slow and freezes all the time
  • Wish I could sync to iCal

    By Lexiels1837
    Great app but with how often the schedule changes it would be awesome to sync it to my iCal thru my phone.
  • Great system

    By VPPros
    User friendly
  • Owner

    By Vector climate control
    I love it! I’m a small one men operation at the moment with some occasional subs but nevertheless it’s very useful. Once you set up your line items and parts list prices, filling out invoices and generating quotes are a breeze. It looks very professional in the customers eyes and it definitely puts you above other companies who aren’t using any type of dispatching software. With Housecall pro I noticed customers are less hesitant to dispute pricing, collecting payment is a breeze and it’s less headache for the technician. Data tracking so far has been great, keeping track of pending invoices, who has paid and who hasn’t is easy to track. The truth is any good dispatching software can help the owner, field and office personal. I’m yet to try them all and I’m yet to master Housecall pro, however onto my third month with Housecall pro I can confidently say “ I don’t need to try any other dispatching software, Housecall pro works for me”.
  • Totally not for small business

    By unhappy plmr
    Unless you want to be stuck over a computer screen instead of in the field, this is not the software for you. Have had it for 6 months and me and my team still can’t use it. A total waste of my time and money
  • Great clock in app

    By moneymitch321
    My boss has used this for a year now , I love it , it works just as if I was punching a time clock , I would definitely recommend this to any business owner that is looking for a easier way to keep up with the labors hours
  • Worst app ive ever used

    By Shigshakeforever
    They stole $425 from me. Do not use this app its terrible and their support is disgusting.
  • Best Possible Addition For Our Small Business!

    By BeckyW85
    I’m not one to write many reviews, but HouseCall Pro has been incredible for managing our small plumbing business! From appointment management to invoicing - our customers love it and we love it. And the review generation has been the best part. We struggled with asking for reviews, and now it is an automated part of our workflow and it works. 100% recommend this service to any small service industry business.
  • Two issues

    By qhaofthec
    The app is great. I just have two issues. After jobs are done I can’t see them and the waiting period for the first card payment is ridiculous . I don’t get it because google pay is secure and is instant...
  • Awesome App

    By koybredle
    This App will help you keep your Business in order and makes you and your company look professional!!! I recommend Housecall Pro to any Business Owner!!! 10/10 Rating!!!!
  • Great App, but Needs a Reschedule Feature!

    By temperaturepro
    Says it all
  • Worst experience you can pay for!!!😡

    By JJtheDrummer
    The app is slow, the payment process is super glitchy, and their customer service is atrocious! If you are serious about having great customer care, don’t trust these people with your customer’s needs. The online booking always conflicts with the manually scheduled appointments. I tried to call customer care, but there’s no way to get ahold of a live person. I’m very frustrated with this company.
  • Terrible.

    By KyouFujibayashi
    Hard to believe I have to work so hard to PAY a bill!
  • housecall steal your customers!!!

    By SZzzzzzzzzzLA
    they send link to housecall pro app(with links to other contractors) to you customers. they include this link in every text email notification customer receives. all estimates and job details have link to download housecall pro app as well. it makes you look like you work for housecall pro. You simply help them to get their foot to your customers door and you pay them monthly to do it.
  • Best

    By sunset window cleaning
    Best software I’ve ever used for my business I recommend this to everyone
  • Awesome! Fantastic job!

    By LongSleevedGoat
    This app is so cool. I always had a hard time creating invoices, now it is easy to make and collect money! Thanks guys!
  • Good Software, Bad Execution

    By AllNickNamesHaveBeenTaken1
    The software itself is very good without a doubt. It’s easy to use, and it has a ton of features you can access through your phone which is a plus. I found it to be perfect, with one major flaw which I don’t think will be changed any time soon. The reason for the one star, is because as I was using the software and testing it out, it became very clear that they’re focused on branding themselves around your business (not actually helping you branding your business) and promoting themselves to your clients. There’s little to no options for customization and I think that it’s purposely this way. It can’t be that they haven’t figured it out, I was using a cheap startup software before that had all options for customization figured out. Now I’m looking to upgrade to something better but those basic features seem to be lacking.
  • Robinson mechanical

    By gym rat 2
    System started out great, but has got worse as time goes on. I will be switching to a different system to many issues for the price you have to pay.
  • Don’t like the update

    By kingston1k
    Love the app works good for my boss and me and my co workers but this new update I don’t like it harder to find things and get to my next days or even the rest of the week of my schedule
  • House Call Pro Rocks!

    By Cujoo3174
    I Love this App, it has allowed me to speed up the process when serving my clients. By using this program it has freed up my time from having to invoice later and get paid on the job! If you have a business you can free up your business time too! Mike Carvalho
  • Can’t see the the work schedules

    By Joeyde44
    My employer says they are assigning the jobs, but I can’t see them. I also can’t track my history or future jobs. App is not working for me!
  • I’m happy

    By Frotalyk
    Great app!
  • Better than nothing

    Medium size plumbing company with five employees using this system barely works Housecall Pro I believe is for something like a washing company or a chimney sweeping company or a gutter cleaning window cleaning type company simple it works very well for that but for a service and repair company like a plumber or HVAC or electrician this system will just frustrate you it’s a plug and play one-size-fits-all system. Be aware don’t even get me started on how horrible this system integrate with QuickBooks it simply does not recognize desktop version whatsoever you have to be online QuickBooks and that is a total nightmare if you want any accuracy whatsoever with your bookkeeping. This is a good program to get a brand new companies feet wet but you will soon learn it is hugely lacking in feature in function. But if you have nothing meaning you’re still operating with pieces of paper and Posty notes and all kinds of crap like that this will be better than that.
  • Starting to wonder why I use this app.

    By this appos trash
    Glitches, slow load times, unreliable when trying to save jobs, updating appointment times has to be done like 3 times in a row before it saves, the massager showed unread messages but now where or from who and won’t clear, the % they charge for credit cards seems outrageous when you take into account how much the yearly fee is.
  • Awesome job.

    By Busaridaz
    James did great.
  • Schedule lettering color

    By Mechangineer
    Hey Guys. Great app. Just would like to be able to change the color of the lettering on the scheduling. When I have a lot of jobs all mashed up on the same time window the letters drift off into back ground and it’s almost impossible to read when it’s white on almost white background.
  • Business owner

    By Linbreth .O
    I’m not really a fan of this app , there is too much technical/ programming issues than a business owner can keep up with especially when their customer service is not helpful at all .
  • Ok but one bad bug!

    By slouke
    This app works pretty good as far as scheduling and dispatch. The worst part in the new version is it doesn’t NOT save pictures or attachments taken within the app in the field. Initially they are there, but when you close or finish the call they disappear! You only realize this when you go back later to find attachments blank! Taking them with your phone, and then attaching works, but also sometimes does not. There is also no way to clear history. For example, I took over company from previous owner and can not erase his old data even though it’s not correct, never sold, nothing due as far as payables, so it renders the accounting part of app useless because my AR and AP is all screwed up! All I asked them for was to delete any calls prior to 2/10/2019, and to maintain the customer base. Or I’ll download the customers info and import again, minus any transactions prior to 2/10/2019. No such luck . Lastly, it is EXTREMELY SLOW at times making it frustrating when busy. Locks up often forcing you to restart app. Needs work guys!!