Sideline: Second Phone Line

Sideline: Second Phone Line

By Pinger, Inc.

  • Category: Business
  • Release Date: 2015-08-25
  • Current Version: 3.73
  • Adult Rating: 12+
  • File Size: 135.88 MB
  • Developer: Pinger, Inc.
  • Compatibility: Requires iOS 11.0 or later.
Score: 4.27836
From 7,785 Ratings

Description for Sideline: Second Phone Line

With 11 million downloads and counting, Sideline is the easiest way to separate work and personal communication on one device. A dedicated work number keeps your business calls, texts, and voicemails in one place. Professional tools help you manage contacts, engage customers, be productive, and grow your business. Use Sideline to: MISS FEWER OPPORTUNITIES If you miss a call, Auto-Reply sends clients or customers a customizable text. LOOK LIKE A LOCAL Search and find a local area code for your business phone number. BUILD YOUR IDENTITY Search custom numbers such as “(555) PET-SHOP,” or “(555) FLOWERS.” TEXT WITH CUSTOMERS Text-enable your business with unlimited SMS, MMS, and group texts. STAY CONNECTED WITH UNLIMITED CALLS All calls are cellular (not VoIP), so your 2nd number is just as reliable as your 1st. COLLABORATE AS A TEAM Split one number with multiple devices to make your team more responsive. IDENTIFY WORK CALLS Custom caller ID shows when calls are for work so you can answer like a pro. RECORD A PROFESSIONAL VOICEMAIL Record a separate greeting for your business. INCREASE INCOME WITH SMS MARKETING* Broadcast text promotions, offers, or announcements to lists of customers. SCHEDULE TEXT REMINDERS* Remind clients or customers about upcoming meetings and appointments. EASILY MANAGE CUSTOMERS* Identify new callers, save contact details, and take notes after customers call. CREATE KEYBOARD SHORTCUTS* Save and reuse messages you frequently send to customers. READ YOUR VOICEMAIL Conveniently read voicemail transcriptions as a text. BYO-NUMBER Transfer (or port) an existing number from another device or landline. MANAGE COMPANY NUMBERS Assign phone numbers to employee devices from the Enterprise Dashboard. TEXT FROM THE WEB Access your Sideline number online and text from the desktop. CREATE WORK-LIFE BALANCE Send Sideline calls directly to voicemail on nights, weekends, or holidays. *Sideline Pro Subscription Required — SUBSCRIPTION DETAILS Sideline is a paid service. Subscriptions are automatically billed monthly or annually to your iTunes Account and auto-renew unless you turn off auto-renew at least 24-hours before the end of the current period. Payments are charged to your iTunes account upon confirmation of purchase. You can turn off auto-renew or manage subscriptions in your iTunes & App Store account settings. Cancellations take effect at the end of the active subscription period. Any unused portion of a free trial period (where available) is forfeited when purchasing a subscription. Terms of Service: Privacy policy & terms of use:

Screenshots to Sideline: Second Phone Line


Reviews of Sideline: Second Phone Line

  • Poor quality

    By tk_hammond
    Calls were glitchy. They sent spam texts often. Calls would come in without showing the number. Voicemails were indecipherable.
  • Great features, terrible app

    By curlsqween
    This app gives me a misfire of emotions. When it works it works well but I use this for my business and I can’t the in hit or miss situations with incoming calls this is how I make my money. People call and it shows up as a notification instead of a call that I can answer this is really messing things up rn.
  • Phone number

    By eunicefaye
    I signed up for service two weeks ago and my number isn’t working
  • Great in theory, just not dependable.

    By The Andygator
    I was super excited to get this app. I did a ton of research beforehand, comparing to other services in the market and landed on Sideline. I was fine with the monthly subscription as it was still way cheaper than going to Verizon and getting a second phone for business communications. Be sure to read all the reviews... The premise of the app is great, if they could just focus on being dependable (dropped calls, freezing app, texts being broken up and sending out of order, or not sending at all, etc) instead of trying to add all these crazy features to their highest tier subscription that most people aren’t interest in, it could actually be something. But I can’t rely on the service as it stands today to portray a professional image to my customers and have cancelled my subscription.
  • Slideline not working anymore!😞

    By joemonardo
    This app was working before.later on it stops! I only receive pop up notifications but when I open the app I see nothing. Even when I try to refresh same thing.
  • Good App

    By Dabmen
    It seems like the developers working for sideline are not on top of their game. The same issues have been happening for months and months and nobody seems to fix the freezing issues. The app takes forever to allow users to go in. As a business this is costing us money. Im looking for an alternative app. Used to work fine. It just doesnt work anymore. Doing some research as I will be switching soon. Ps: Not sure how Sideline has been able to stay in business with such an annoying glitch and no one seems to care on your team! BAS BUSINESS - WONT RECOMMEND!!!
  • Defeats the purpose

    By km8b
    Don’t use if trying to hide your primary phone Number. When people call back and reach the voicemail, it list out your primary number instead of the sideline number. Defeats the purpose if the voicemail list your primary number on it
  • Sideline just give it up

    By Vidal03
    So reps or whoever are when the app was free I had no problems but when y’all put a price on it bows they have multiple problem make it make sense from dropped calls I never had that problem beforehand that’s why I canceled it do not start something good for free and than make people pay for it and low ball us that’s stealing but you live and learn
  • App doesn’t work

    By Firepoet
    So I registered for Sideline service and it assigned me a phone number. Now when I log into the app I get a new phone number every time I use it. That doesn’t seem to be a useful experience. It also can’t send text messages at all. Reached out to customer support over text and nothing but silence. If I relied on this service for anything important I’d be quite unhappy.
  • Sideline now in the s*%#&*er!

    By jc142113
    WHAT HAS HAPPENED SIDELINE PEOPLE?!!! Have had this app for almost 3 years. Its always been somewhat shaky and inconsistant with issues, but the recent issues not ringing, no caller id, wrong called id, app freezing, after answering calls i hear buttons being pressed constantly, etc etc. I use this as a BUSINESS LINE and i can no longer afford to come across as unprofessional because of an app that fails to function properly. Ring central was who i was with before Sideline, maybe i will have switch back to them and pay more $, i did not have any of these issues with them. What is it about people/businesses/developers or whatever, that as soon as they realize that they have a good quality successful product they are hell bent on changing every single aspect of it and wrecking it??! Almost like its intentional! What is that about??????!
  • 0 stars

    By rj0001
    Still giving this rating as I downloaded this app 3 years ago when it was free and said it would be free, and put the number on business cards. And then they started charging for the app. So they stole $20 from me.
  • Can’t open but shows downloaded

    By sfggghhhbj
    Wanted to try this app but it shows downloaded but it’s not shows that I can open from the store but I can’t also hope I don’t get billed since I can’t open or used it I canceled the trail I think i did it right any would love to use the app if I can get any help would really appreciate it
  • Horrible

    By Just another Fleming
    This phone cannot do anything. You cannot connect it to the CRM it doesn’t have a separate phone book. They don’t work with zapier. I hate it but don’t want to loose my number.
  • Doesn’t work

    By Alaskan8ive
    Given 2 stars instead of 1 because I don’t know why it’s not working, i had high hopes for this app, willing to pay and everything but I can’t even sign up! I’ve updated my phone and tried every day for over a week and it just doesn’t work. I pick my number and try to create an account with it and it doesn’t go past that. I have an iPhone 8+ but there doesn’t seem to be any reason it won’t work for me, it just doesn’t.
  • App seized up

    By SL in NYC
    Freezes and is incredibly slow (on iPhone 11 pro Max) when trying to do ANYTHING. Switching out of the app makes it seize up and it takes a while before you can actually do anything with it. I’m very disappointed in this esp as it’s a subscription app. Is there a fix planned?
  • Great So Far

    I haven’t used the app much yet as my phone number was just posted but I’ve tested it and it seems to work well. I was able to set all my settings and voicemails and make and receive calls. There were issues porting the number from Verizon because their instructions say you need an “account pin” but Verizon needs you to set a “transfer pin”....two different things. But once I resolved that issue it went smoothly and their customer support was extremely responsive on everything.
  • Can’t use the app fir alerts!

    By hammjw
    Since the latest update, when I open sideline it’s starts hitting me with never ending g password requests for every email account I have. It doesn’t stop. I can barely get the app to close between password alerts. It’s useless now.
  • False Advertising

    By Tay2626
    My employer paid up front for a 6 mo. subscription for the Sideline Service. They claim to be able to assign a new voicemail message for anyone that calls your sideline number. Clearly this is important, especially if being used for a professional business phone number. Turns out there is a bug preventing this from being a 100% guarantee. I had multiple clients leaving me messages saying they think it’s me, but we’re unsure because the voicemail message they received is my personal phone number. I don’t want strangers knowing my name if it’s scam callers, so I have the generic phone number message for my personal number. The custom one I made for work wasn’t being heard by the clients. The position I hold is an assistant to a independent life insurance agent. So not only do the clients have my personal number now, but I’m risking losing clients. How can they trust to give me their personal info to make an appointment if I miss their call and they hear a different phone number than the one they dialed? I’m so frustrated! Seeing we’ve already given this sideline phone number out (on email and verbally), if I change services, my boss will have to buy the phone number from sideline and pay another company for another subscription.
  • Call ended notifications

    By Behehhhhh
    Can you please fix the problem where there are call ended notifications? Thanks
  • Good but flawed

    By clake
    I’ve had numerous clients say that they cannot read my msgs because they’re broken up into several different bubbles and are completely out of order. I don’t get it. They’ve shown me screenshots and it doesn’t make any sense. Only happens in sideline. I’ve also sent texts that say “delivered” but they will ding days later. Literally DAYS later. Recently, I asked a client “wait, that msg I sent you 3 days ago just “dinged”.... did you just now get it?” And yes, it popped up on her end as she was msging me. 3 DAYS LATER! I like this app far better than the google app I tried for another line, but I hate the terrible glitches. And they’re affecting my business. First app developer that makes something comparable- I’m switching!
  • Business phone

    By Ecogardens
    My business phone line has always been reliable, so I was surprised when a client mentioned an issue. I immediately emailed tech support and within minutes they had responded and resolved the issue. Thanks for a great product and great customer service!
  • Regret porting my number away from Google Voice to this

    By CDF1021
    Literally writing my first review just to say how much I regret porting my number away from Google Voice to this service after 8 years. Incoming calls get the message that my phone number can’t be reached or is unavailable and this is the number I use for business. Reached out to customer support 3 times and told each time they’re escalating his issue but I never here anything back. A complete waste of time and money and I can’t even transfer my number back to Google. This service is garbage.
  • Couldn’t Register Account

    By Sankin
    I tried to register my account and I kept getting a message that said, I had too many attempts... Still no account. I hope I’m not charged for this..
  • Blocking calls

    By Bealcu
    I have started to receive spam calls and texts, I got this service so I wouldn’t have this problem, will give it another week , anymore garbage calls it’s on to the next app
  • Life saver with Covid

    By Mrandazz
    Covid has shut my business down (hair stylist). Sideline has been vital to me keeping up to date with my customers. Auto replies help me manage my calls and texts without intervention from me. Thank you Sideline!
  • Searchable Texts

    By Macman90069
    I’ve been a paying customer for sometime. I’ve asked for the ability to search the texts on the app for sometime. I would prefer to stay with Sideline but now with more options in the market I am torn. Will you ever have this basic option??
  • Send button

    By Turtlensjk1
    On IOS the send button is was to close to the text box. I’m constantly sending messages before they are ready to be sent. They need to move that and I’d add a 5th star.
  • They make it hard

    By jmb77777777
    Tried the free trial. As I wrapped up the free trial, the app was ok, but they make it virtually impossible to cancel after your free trial. I looked everywhere trying to find how to cancel. Ended up having to take the time to reach out to support and them having to walk me through it. That shouldn’t be. Wouldn’t dare Ever use this app because of how they lock you and and try to keep you locked in. That was very intentional on their part
  • Slowest123

    By slowest1234512345
    Slowest application on my computer. Needs some serious caffeine. Customer service is a joke.
  • Overpriced and doesn’t deliver

    By jdrgwudhgksoabrjf
    Bad service that does not support a timely number change.
  • Help!

    By jaskioplamt
    Hello recently my sister downloaded this app then she made a weekly plan! And when I try to get rid of it it’s won’t work please help I don’t want this charged to my account!
  • Nonsense

    By faith90@
    I paid for this App but it keep changing from one number to another and it doesn’t receive messages and calls
  • Small font

    By T dz. Q CAB
    I have been using it for couple of years now. I loved it because I use this line for business. But somehow the font got so small now. It might be changed with updates. This really made it so hard to read texts regardless my text set to large on iPhone. I hope they will make update on this soon.
  • Do your company do reimbursements on cancelled subscriptions

    By heartless74
    I used this app only for a day and I didn’t really like the app. So i cancelled my subscription and wondering why haven’t I been reimbursed.